Customer Testimonials

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DealerRater Jan 26, 2023

Worked with Greg, great service. Recommend giving them a try. Willing to work on small defects with used vehicles to make sure the customer is satisfied.

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Facebook Jan 20, 2023

great customer service.....never been treated better by any other dealership

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Facebook Jan 18, 2023

They made the purchase of my Impala extremely simple. They even came to pick me up. Customer service was exceptional.

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DealerRater Jan 16, 2023

Body shop did a fantastic and reasonable priced job. Work was done under the amount of the appraisal and that is what they charged.

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DealerRater Jan 13, 2023

They are always kind and friendly. Answer any questions I have and the service is fast.

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DealerRater Jan 13, 2023

Greg Stacey was very helpful in arranging appointment. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient.

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Google Jan 12, 2023

Yemm Ford has very friendly staff and great service!

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DealerRater Jan 12, 2023

I'm pleased with the friendly and professional services that I received, including the shuttle provided to me.

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DealerRater Jan 12, 2023

It's rare that a dealership will treat you the way this dealership does. They set everything up prior to me being there. They answered all my questions. Went above and beyond. They over priced my trade and gave me more money for it. The best experience that I've had buying a car. Greg was absolutely fantastic. Highly recommended

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Google Jan 10, 2023

Had body work done on my 2019 Ford Expedition. David and his crew were so nice, so helpful and accommodating, and did a super job on my car. Highly recommend!

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Google Jan 7, 2023

We unexpectedly ended up in the service department of Ford of Galesburg after breaking down on I-74. We were on our way to Nashville for the weekend, and not sure if we were going to make it or not. The service department was fantastic! They fit us in, diagnosed our issue and had us back on the road before we could finish our breakfast. From the service counter to the shuttle driver, everyone was so helpful! Thank you for saving our weekend. (We had a blast!)

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DealerRater Jan 6, 2023

Very good service as always. What I have come to expect from Ford of Galesburg.

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Facebook Jan 5, 2023

Employees all very personable and sincerely interested in helping even though I had an older model truck.

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DealerRater Jan 4, 2023

They went out of their way to help us get a car! They were very friendly and made us feel at home while paperwork was finalized. Thank you!

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Google Jan 2, 2023

I had tire trouble on my way to Detroit, and a manager at this dealership helped me out on a Saturday when I was in a tough spot. It was great to know that there are still some businesspeople willing to go a good turn for the average Joe.

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Google Dec 31, 2022

Dustin is amazing person to work with from the phone to in person. He represents his role well with a professional and friendly demeanor. He was a pleasure to work with and he was very accommodating. The overall experience was flawless and will be a pleasant memory. Thank you for the wonderful laughs, polite environment, and comfortable atmosphere. The financial advisor was very supportive and informative. Overall we are impressed by the experience we had while purchasing a vehicle from this dealership. Thank you for providing us with outstanding service.

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Google Dec 31, 2022

Service was great all the way around!! Michele is the best! She's always my go to for my service needs

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Google Dec 30, 2022

Absolutely an amazing group of people working in the service department! I'm from out of state and I had my car towed in and they worked on it immediately! Such a kind and caring group of people working here, highly recommend 🙂

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Google Dec 29, 2022

Took my vehicle before the appointment time, and finished it in record time

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Google Dec 29, 2022

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Google Dec 28, 2022

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Google Dec 28, 2022

The only place I’ll take my car, everyone is so extremely friendly and I know my car will be done right. Thank you Ford of Galesburg

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DealerRater Dec 27, 2022

I love Ford of Galesburg. I’ve been to other Ford dealerships and haven’t received the level of customer service that Galesburg has always offered me. I was disappointed with my last few appointments because there was a breakdown in communication. I wasn’t told that my recall wasn’t completed when I went to pick up my vehicle. I came back the following week to then complete the recall expecting to have my vehicle back by a certain time but it was kept longer, I understand things don’t always follow an exact timeline but an update would ...

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DealerRater Dec 27, 2022

Love the service they have., it really helps me since I don’t drive. Thank you Ford of Galesburg

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Facebook Dec 25, 2022

Very easy to deal with. the whole process was simple and painless. That doesnt always happen at most dealerships.



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